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@  ejguillot : (14 January 2020 - 10:36 PM)

Hope the new year is treating everyone well..

@  ejguillot : (16 December 2019 - 01:55 AM)

Hi all. Decade is coming to a close... I'm feeling a little old!

@  M_Dogg : (05 December 2019 - 11:20 PM)

Cheers!

@  ejguillot : (02 December 2019 - 01:13 AM)

Hi there. Some of us are working to keep these cars alive and running. Glad you had a good 15 year run.

@  opera_bob : (30 November 2019 - 08:39 AM)

Every time I see an Old Buick I have major respect for it. I know what kind of torque these cars make.

@  opera_bob : (30 November 2019 - 08:38 AM)

I sold my 2002 GS back in 2017. She was falling apart all over the place. So I sold her and bought a 2017 Focus RS in 2017.

@  opera_bob : (30 November 2019 - 08:37 AM)

Hi Everybody.

@  ejguillot : (15 November 2019 - 08:19 PM)

Anybody get on here anymore?

@  ejguillot : (01 November 2019 - 02:23 AM)

It should be possible, you might want to get a surplus connector so you can hook the fan motor to a battery.

@  Greg2000GS : (01 November 2019 - 01:58 AM)

cooling fan suspect. Is there a way to test it by jumping connector?

@  Fast86GN : (31 October 2019 - 01:23 PM)

I'm here....

@  ejguillot : (27 October 2019 - 01:39 PM)

Let's try to bring this forum back to life a bit... I'll be on fairly often (now that my project Regal is seeing some progress).

@  ejguillot : (27 October 2019 - 01:38 PM)

Let

@  ejguillot : (01 October 2019 - 02:44 AM)

And I will have a 1999 GS transmission, about 140K miles, shift kit installed, available for sale soon. in Tampa FL.

@  ejguillot : (01 October 2019 - 02:20 AM)

Hi everyone. Still working on my project car GS.

@  alemstrom : (24 September 2019 - 04:36 PM)

It runs!

@  Fast86GN : (10 September 2019 - 03:11 PM)

Saw a few on FB 3800 marketplace

@  BigSexxyGS : (16 August 2019 - 02:08 PM)

Im here. Looking for a trans for a 2003 GS...Help!

@  NKmssin3 : (05 August 2019 - 11:20 PM)

I check back in on occasion to.

@  Crazyguy03 : (07 July 2019 - 07:50 PM)

Yes


Photo
- - - - -

Issues with a well known regal/GP supplier


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10 replies to this topic

#1 SloIck

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Posted 19 December 2008 - 02:17 AM

I really hate to post this, but I want everyone to know the issues I have had before they spend their hard earned money. My fuel pump went out Nov. 18 and that day I ordered a new fuel pump. I found out through this board that the ones they sold were two hose pumps and that i needed to check. I e-mailed the store right away to make sure before shipment that I would get the pump I needed. I was assured that if I ordered the pump for the correct year and aspiration that i would receive the correct pump. Like said I ordered on the 18th, I received the new pump the 27th (not a big deal at all.) It was the single hose pump, which is wrong (again not a big deal, i know mistakes happen.) Mine was the two hose that is pictured while ordering. The part number on the pump was 41027. I emailed this issue to them and was asked if my tank was plastic or metal, apparently 2000 is the change over year. I am instructed to ship the pump back for refund, and order a new one in the mean time (not a big deal.) So on the 29th I order a new fuel pump, the next day ship the old one back. Wait and wait (which I more than understand.) I receive another pump Dec. 11th. Same part number 41027... now I'm desperate for a pump, lol. I more than understand, And I'm not upset at all, I just need a pump. I email them again, they apologize, and I buy a new Delco module from a local part store for $300. I shipped the second pump back on Dec. 13th, they received it on that Tuesday, the 16th.

Now the only issue I have is I still have received no refund for even the first fuel pump i sent back. I emailed them back last Tuesday with no answer. I think I have been more than patient, and more then understanding in some mistakes. But now I have almost 200 bucks sitting in nothing, right before Christmas.
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#2 yokosgs

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Posted 19 December 2008 - 02:21 AM

who was this through?
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#3 craigt502

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Posted 19 December 2008 - 02:26 AM

Im going to guess WB store. They have the stock replacements for 80 bucks plus shipping the OP is out $200 currently. (2 pumps plus shipping=around 200)
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#4 SloIck

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Posted 20 December 2008 - 04:41 AM

still nothing
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#5 SloIck

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Posted 22 December 2008 - 09:20 PM

Still no response, still no refund...
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#6 SloIck

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Posted 24 December 2008 - 11:26 AM

still nothing.
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#7 MustGoFaster

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Posted 24 December 2008 - 04:02 PM

wow man - I assume you paid by credit card? some cards have fraud protection. If nothing continues to happen - if you have any paperwork showing you mailed things back to them, and you can prove the shipping and other things - you could submit that to your credit card company and get a credit on your card while they go after the company for essentially fraud - or theft of services or some similar thing like that. also, I guess a person could file a BBB report, and if worst came to worst - a small claims issue.

hopefully it's just a holiday break issue with the correspondence and they will get everything back to you soon. I applaud your patience. not getting steamed when your out cash can be real tough. service can make or break a company, hopefully they'll make things right for you.
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#8 SloIck

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Posted 24 December 2008 - 04:16 PM

wow man - I assume you paid by credit card? some cards have fraud protection. If nothing continues to happen - if you have any paperwork showing you mailed things back to them, and you can prove the shipping and other things - you could submit that to your credit card company and get a credit on your card while they go after the company for essentially fraud - or theft of services or some similar thing like that. also, I guess a person could file a BBB report, and if worst came to worst - a small claims issue.

hopefully it's just a holiday break issue with the correspondence and they will get everything back to you soon. I applaud your patience. not getting steamed when your out cash can be real tough. service can make or break a company, hopefully they'll make things right for you.


well i looked on clubgp and he has posted bs things, but cant respond to my emails for an explanation. its been too long and i need that money bad.

still nothing today, i did post on clubgp about it.



http://www.clubgp.co...tmode=1&smode=1
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#9 SloIck

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Posted 27 December 2008 - 12:25 AM

still... nothing....
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#10 SloIck

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Posted 29 December 2008 - 01:06 AM

issue being resolved...
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#11 SloIck

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Posted 30 December 2008 - 10:13 PM

got my dollars back.
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