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@  marcleach75 : (03 January 2019 - 01:59 PM)

You too bubba.

@  fastnysix : (02 January 2019 - 01:29 PM)

Happy New Year

@  marcleach75 : (31 December 2018 - 03:21 PM)

Hello.

@  WildGS : (27 December 2018 - 05:53 PM)

hello people!

@  buck531 : (24 December 2018 - 04:11 AM)

uhhh sure?

@  shindaiwadealer : (23 December 2018 - 05:32 AM)

Emergency ??? Are Napa crank sensors good??

@  marcleach75 : (19 December 2018 - 08:22 PM)

You too bubba.

@  Regalzzz : (13 December 2018 - 05:44 AM)

I hope everyone has a Merry Christmas on here!!

@  ejguillot : (13 December 2018 - 01:57 AM)

I plan to be on here more often. Don't want this site to fade away.

@  ejguillot : (13 December 2018 - 01:51 AM)

hello all

@  LS5454SS : (25 November 2018 - 01:45 AM)

@wildgs :*(

@  WildGS : (15 November 2018 - 02:48 AM)

almost forgot about this place until the bill showed up....

@  marcleach75 : (24 October 2018 - 07:30 PM)

Are you sure it's the actuator not the vacuum line?

@  gumba : (23 October 2018 - 11:35 PM)

need help with blend door actuator is there one on the passenger side?

@  NohawkRob : (21 October 2018 - 12:21 PM)

transmission flush

@  marcleach75 : (19 October 2018 - 07:15 PM)

Who knows, people use apps nowadays. Not to many youngins use urls.

@  alemstrom : (08 October 2018 - 12:12 AM)

What's poppin! We don't know what to do to liven up the website!

@  steveyjr1982 : (01 October 2018 - 09:58 PM)

The majority of people on fb are annoying.

@  ejguillot : (21 September 2018 - 03:03 PM)

Agreed. I'd rather pay money to keep this site going than be on Facebook and having everything on there be used to make a buck for Zuck and company.

@  Vicious6 : (20 September 2018 - 01:48 PM)

We need to get this place moving again! Post link to this site on every social media site you know! Been around too long and we can't let it go down..........


BuickDealer

Member Since 28 Oct 2010
Offline Last Active Dec 12 2018 12:52 AM
-----

#375170 Anyone have issues with service at dealership? Input needed

Posted by BuickDealer on 12 February 2014 - 06:28 PM

Sorry to hear about your troubles. As a reputable dealer these stories always pain me. Since the particular dealer already knows your truck's case & you can have further repair without cost I would suggest having them finish their work but wait on the truck while its repaired. Schedule the appointment w/ it understood upfront what they will be doing, how long it will take (approximately), that you will be waiting on it, & verify prior to the repair that the part is in stock. Also reiterate to the Service Advisor when you take it in what happen last time while the truck was in their care, custody & control. That seems like the best option. If waiting is not an option due to work then have a spouse, parent, significant other, etc. wait or drop it off before work & pick up at lunch break.

I would suggest a different dealer but at this point there would be a whole new learning curve & possible additional diagnosis expense.

Good luck & sorry again about your experience.
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#302679 M_Dogg

Posted by BuickDealer on 04 October 2011 - 06:39 PM

M_Dogg just treated me like I was a customer at the Ritz Carlton!

I had never purchased anthing from him in the past let alone had a converstion with him. He was very quick on the responses, was fair on the negotiations, and kept me up to date on the status and sent tracking numbers. I received the package in a timely manner. Excellent service!

Definitely would do business with this fellow RegalGS.org member again! Just thought I needed to share.

Thanks,
Craig
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